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To enhance account security, FEDLINK has discontinued its hotline phone 202-707-4900 and its general information number 202-707-4800. Future calls originating from these numbers are not from FEDLINK and should be disregarded. If you have questions about your account or need to reach a staff member, please contact [email protected].
101 Independence Ave, SE
Washington, DC 20540-4935
Books and Media
FEDLINK offers options to place book and media orders, complete with technical services options, directly with multiple book vendors.
With a FEDLINK book contract — an indefinite delivery, indefinite quantity (IDIQ) contract — we handle your competition and award a contract you can use to place orders directly with multiple vendors who can handle your requirements. With a FEDLINK IDIQ, you will know that your agency is compliant with the Federal Acquisition Regulation (FAR).
For a complete list of FEDLINK vendors with links to their contact information, please visit our Vendor Directory.
How to Get Started
1. Begin your interagency agreement (IAA) process.
2. Complete the form(s) below:
- Instructions/Form for Ordering Books & Media (Firm Orders)
- Instructions/Form for Leasing Books & Media (Lease Plans)
3. Manage your award:
Customer Reminders
As a FEDLINK customer you are required to notify FEDLINK if you do not receive the products or services ordered. Review your FEDLINK monthly statements and invoices for accuracy. If there is an invoice discrepancy, notify FEDLINK immediately.
Contact Us
For more information, please contact [email protected].
Resources
Contract Categories Portal
Books & Media | eResources | Library Support Services | Preservation & Digitization | Serials
Last Updated: 02/06/2026
