LOC Core Competencies

Are you looking for tools to enhance your professional development? This webpage provides information about the Library-wide Core Competencies along with resources that both staff and supervisors can use to inform individual development planning. A core competency is an observable set of skills, knowledge, and/or attitudes an individual needs to successfully perform his or her work. Core competencies are demonstrated through key behaviors and are aligned with the Library’s mission and strategic objectives. Click on each competency to learn more about it and see self-paced online learning resources (available free of charge and accessible 24x7 anywhere through LOC SkillPort) that you may use to support your development.

• LOC Institutional Awareness
• Information Technology Skills
• Customer Service
• Communication
• Work Management
• Performance Management
• Inclusiveness
• Teamwork & Collaboration
• Problem Solving
• Adaptability
• Professional Development

Use the Employee Self-Assessment to identify which competencies you should target for your development.