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- Office of Workforce Performance and Development
7-6348
Email: [email protected]
COO Program Offices
Supervisor Core Competencies
Are you a new or aspiring supervisor? Jump start your journey here!
This website provides information about the Library’s Supervisor Core Competencies along with resources that aspiring and current supervisors can use to inform individual development planning. Use the Supervisor Self-Assessment to identify which competencies you should target for your development.
A core competency is an observable set of skills, knowledge, and/or attitudes an individual needs to successfully perform his or her work. Core competencies are demonstrated through key behaviors and are aligned with the Library’s mission and strategic objectives.
Click on each competency to learn more about it and see self-paced online learning resources (available free of charge and accessible 24x7 anywhere through LOC SkillPort) that you may use to support your development.
Supervisor Core Competencies
- Acts Decisively
- Leverages Diversity and Inclusiveness
- Demonstrates Flexibility and Resilience
- Fosters Continuous Improvement and Innovation
- Fosters Integrity and Honesty
- Supervises and Manages Performance
- Thinks Systematically and Inspires Change
- Provides and Fosters Excellent Customer Service
- Manages Projects and Functions
- Communicates Effectively
- Manages Conflict and Crisis
- Builds and Maintains Relationships