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(May 02, 2008) It was reported on April 14, 2008, that Bhutan's Department of Trade (DOT) has drafted a consumer protection bill. Efforts to develop consumer awareness date back to 1999, when consumer education research officials from India had first conducted a workshop in Bhutan on consumer protection. According to DOT Director Sonam P Wangdi, "[t]he bill is an adaptation of best practices worldwide and it has UN guidelines of consumer protection. It's simple, user-friendly and will be able to address consumer grievances." Consumers reportedly have lacked much recourse and had "little choice in a market flooded with spurious products from neighbouring India." (Tashi Dendup, Consumer Protection Bill to Be Tabled in Parliament, KUENSEL ONLINE, Apr. 14, 2008, available at

Under the bill, there is a mechanism to resolve consumer complaints through redress as well as the right to take action against unfair exploitation of stakeholders. The bill also addresses such issues as the handling of misleading and false representation of prices, guarantees for goods and services, consumer safety, and consumer rights vis à vis suppliers, manufacturers, and service providers. (Id.)

Author: Wendy Zeldin More by this author
Topic: Consumer protection More on this topic
Jurisdiction: Bhutan More about this jurisdiction

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Last updated: 05/02/2008