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(Jan 02, 2008) On December 5, 2007, the Brazilian Minister of Defense, Nelson Jobim, announced that airline companies will have to indemnify passengers for flight delays. According to Jobim, the idea is to create a system that rewards the passenger and discourages flight delays. The penalty fee will only be applied when the delay is caused by the airline company and will not be enforced in cases involving delays of 30 minutes or less. For delays of 30 minutes to one hour, the penalty fee will be five percent of the cost of the airline ticket; for one-to-two-hour delays, ten percent; and so on with progressively increasing penalty fees. In delays involving more than five hours, the company will have to pay 50 percent of the cost of the ticket. (Empresas Aéreas terão de Ressarcir Usuários por Atrasos, O GLOBO (O)NLINE, Dec. 5, 2007.)

Author: Eduardo Soares More by this author
Topic: Transportation and public works More on this topic
Jurisdiction: Brazil More about this jurisdiction

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Last updated: 01/02/2008